Quick Access To Customer History And Files:
Digitizer provides a complete solution to improve access to highly valuable commercial client files, while minimizing risk of compromised privacy. Manual files which are highly active with many individuals accessing them over time are exposed to high occurrence of misfiles and lost documents. Digitizer solution provides effective disaster recovery of these documents in the event of catastrophic event, such as a fire or flood.
Digitized Claim Processing:
Digitizing the paper based records into digital records enhances
accuracy in claim processing. Claim process is a critical component to achieve operational
efficiency and provide better customer experience. Improving claims processing time has
become important for insurers to protect revenue and profitability. Digitization of
insurance records fast-track the claims process improves the customer experience, decreases
the risk of fraud. The digital data enhances the organizational capability of claim
analytics to accelerate the processing of claims and reduce the risk of fraud.
Early Fraud Detection:
Digitization of paper based records ensures the quick access and search of relevant data which as a result helps in early detection of fraud which is a key challenge for the insurance organizations. Comprehensive digital fraud analytics solution increases the detection rate and accuracy. Our digitization solutions leverage text mining to tap both structured and unstructured data, including claim notes, call center notes, medical reports, police reports, e-mails, and web based contents.
Subrogation Opportunities:
Insurers are using predictive analytics to identify subrogation opportunities and turn to arbitration as the means to resolve disputes. Digitization of the records increases the yield through the use of advanced text analytics and predictive modeling. Predictive modeling identifies factors that drive successful subrogation recovery based on the data, patterns, business rules and other related characteristics.
Digital Mail Room:
Digitizer digital mailroom solution provides a real world savings and value. Digitizer route the contents of P.O. boxes to a central location, where digitizer team picked up and processed the mail by scanning, classifying and completing data capture. Digital mail could then be re-routed for approvals or exception processing, and the customer was provided with a centralized database to access mail worldwide.
Document Retention Policies:
Digitizer solutions provides a complete legally complaint record retention policy with effective process for managing documents from creation to retention or disposal. Managing the information lifecycle is vital to the functional health of any organization. From creation to use to disposition, every step of the information lifecycle requires planning and processes to ensure order and prevent chaos. The primary tool in digital and physical information life-cycle management is a records retention schedule. At the most fundamental level a retention schedule dictates how long to keep documents according to the state, federal and industrial regulations that apply to your organization.
Content Classification:
• Organizations store records that they have no legal or business requirement to keep. The organizations
do not have insufficient metadata to classify and determine disposition. Additionally, many businesses
struggle to implement records management policies to existing inventory. These factors result in
ever-increasing storage costs and litigation risk.
• Organizations face trouble finding what you need and experience increasing discovery costs if your
records are poorly indexed. Paying more than necessary for storage if records not classified to your
retention schedule cannot be destroyed. Increasing risk of creating compliance gaps if older records are
not managed according to policy.
• You won’t be able to make informed decisions about use of space if you don’t have business insights
about your inventory.
• Digitizer solutions ensures search quickly and accurately for your information. Classify and
defensibly destroy the records you no longer need. Easily reconcile your legacy records to your
retention schedule?
| How it Works | |
|---|---|
| Step 1: Content Classification | Content Classification solution combines data from multiple sources, by team of experts to classify your inventory to your Records Retention Schedule. Creating a meta-data for quick access to each record. |
| Step 2: Physical Classification | Where there is missing or insufficient metadata to classify boxes using our automated tools, Digitizer teams are deployed gather the information needed to bring the remaining records into compliance. A physical inspection of the contents of each box to capture the metadata necessary for full compliance. |
| Step 3: Final Disposition and Implementation | Your legacy records inventory is classified, organized, and identified for final
disposition, per your custom specifications: Digitizer ensures the Confidential and
defensible shredding of eligible boxes, Calculated and scheduled future destruction for
boxes remaining in storage. After classification, records can be destroyed in a legally defensible manner when they reach the end of their retention period. Active records now have enough metadata to facilitate searches and enable future destruction. Critical records can be identified for digitization or file-level indexing. |
Smart Sort
The historical data in the organization is scattered and need to be made useable by intelligent sorting
and converting to meaning full format to make defensible decisions on disposition.
Large volumes of records stored without file-level metadata results in higher storage costs, as records
are kept beyond their required destruction eligibility dates. Holding onto records longer than necessary
increases the risk of information loss, breach and inadvertent disclosure and regulatory fines and
penalties. It also adds complexity and costs to legal discovery, audit response and compliance
management processes. Finding what you need and making quick decisions on records disposition requires a
well-organized inventory. Without an efficient process to sort and reorganize files, you could lose time
and delay your critical objectives.
| The Organizations |
|---|
| • Want to destroy patient medical records but can’t confidently isolate which ones are eligible without a substantial investment? |
| • Have a large volume of inherited records, especially as a result of a merger, acquisition or divestiture? |
| • Have trouble finding records or have commingled files and disorganized records? |
| • Want to relocate inventory but first need to destroy what you no longer need? |
| It is complex when key metadata is not captured and listed throughout the information lifecycle, it is difficult to search, manage and make decisions on what records to retain, digitize, or destroy. |
| Different record types such as medical, legacy or organizational records have different requirements. If records are not organized according to record classification or event date, you can’t confidentiality and defensibly take action. |
| You lack the resources to sort each file by destruction eligibility date, record type, a unique identifier, or other requirements. |
With Digitizer Smart Sort, you can quickly and confidently make decisions about the
destruction-eligibility of your records to enable a more compliant and efficient records management
program. Our trained records management team will use input from your databases and records retention
schedule to automate defensible decision-making at the file level. We will sort and reorganize your
records so that you can confidently make decisions about disposition and quickly meet business
objectives, like responding to destruction requirements or legal matter.
You can securely store insurance records and free up your valuable space offsite in Digitizer highly
secure, state-of-the-art facilities. If disaster strikes, our offsite storage services gives you peace
of mind knowing your information is protected and recoverable.
Digitizer can store and manage a broad range of health information, including insurance records,
radiology films. Digitizer can help you to free up valuable space by moving clinical records, business
records, including human resources records and other administrative and financial records to offsite
storage.
| With our Secure Storage Solutions you can: |
|---|
| • Reduce staff with rapid, round-the-clock access to and retrieval of critical clinical and business files through Digitizer 24/7 support. |
| • Feel confident your records are stored in highly secure record centers offering auditable workflows. |
| • Use Digitizer online portal to request records, run inventory reports, define retention policies and monitor destruction programs. |
Secure Destruction
Once your records have met their retention requirements, Digitizer can securely destroy your hardcopy records and wipe electronic data, rendering assets unrecoverable and unreadable, enabling you to minimize future risk.
Secure Storage
Your records including Insurance and business records will be stored in highly secure, legally compliant storage facilities. These facilities provide intrusion detection and alarms, physical access controls, fire detection and suppression systems and 24/7 central monitoring all of which give you complete peace of mind that your records are always protected. Electronic records will be uploaded into our secure cloud as PDF files and indexed to facilitate easy and accurate ROI processing upon request.
Workflow Automation
Work flow automation shifts the repetitive nature task from human to machine and as a result streamline the customer experience and reduce the costs of doing business, Business process automation can help to improve accuracy, reduce the processing time and improve efficiency and eliminate human error. It also gives insurers time to focus on the customer and not the process.
IT Asset Recycling and Replacement:
With IT teams fully consumed by their routine jobs such as computers,
managing network security, deploying and supporting applications, and maintaining an
infrastructure—there’s almost no time left to focus on best practices for IT asset
disposition .
Inadequate attention dedicated to the proper disposition of IT assets leads to increased
risks, including loss of control over confidential data, lack of compliance, and impacted
financial performance.
Digitizer expert team can assist you in data backup services and secure disposition of IT assets which
is verifiable and sustainable. We assist you in;
• Recycling
• Remarketing
• Secure destruction
• Lease Return Services
All shredded materials are recycled in a secure, environmentally friendly manner. Those who choose
remarketing as a value recovery option also contribute to their team’s sustainability efforts.
A certificate of data erasure and asset destruction is issued at the end of the process to prove your
materials have been thoroughly broken down.
We ensure compliance and provide certified data sanitization along with an audit-ready chain of custody
for each serialized asset.
